FAQ's

 How do I find an item on the website?

  • Click on the search bar at the top of the Shop page and input a keyword, such as Louis Vuitton or Dresses, etc. You can also browse through the website and narrow the focus with the navigation & filters.
  • For New Arrivals or Sale, click on the tab for that category

What if an item is not available?

  • We add to our online store daily. Please check back for New Arrivals. You can also call the store for specific inquiries.

Is my personal information secure?

  • We use software that secures your personal information. We never share your email or personal information with third parties.

Can I use Store Credit on my online purchase?

  • Store Credit is only available to use for In-Store purchases.

Can I return an item I purchased Online?

  • Due to the nature of our business, All Sales Are Final
  • Approved refunds are issued in the form of a Site Credit to be used for Online purchases only

What is Sezzle?

  • Sezzle is a (4) interest-free payment option offered for Online purchases only. It is subject to approval and purchase limits through Sezzle. 

What if Sezzle Payment option is not available for an item I want to purchase?

  • The item may not be eligible for Sezzle as a payment option.
  • Purchases must be $50-$2500 to be eligible for Sezzle

How do we ensure the item I’m purchasing in Authentic?

  • With over 30 years in the resale market, we have become one of the leading experts in authenticity. Every item goes through a rigorous in-house verification process as well as third party (Entrupy Certification). We guarantee 100% authenticity on every product we sell, or your money back.

How do you determine the condition of an item you sell?

  • New With Tags-Tag attached, never been used
  • Excellent-Like “new” condition
  • Very Good-Some minor wear not visible
  • Good-Minor wear, may be visible
  • Vintage-Collectible pieces

What is your shipping policy?

  • Your order will be shipped within 3-5 business days. Shipping will be calculated at checkout via USPS. Orders over $500 will be insured for your protection

If I’m local can I pick up my online purchase?

  • You will have the option to select Local Pickup once you add in your address. Local pickup option is based on address. You will be notified when your items are ready for curbside pickup. Any applicable taxes will be added.