All of our luxury items go through a rigorous authentication process. If we are not 100% confident that an item is authentic, we will not buy it. Learn more about our authentication process here.

Yes! We take professional in-house photos of every item. What you see is what you will receive.

Sales tax is calculated at checkout based on the current tax rate for the zip code displayed on your shipping address.

As of now, The Vault Luxury Resale is legally obligated to collect and remit sales tax in Missouri. This is subject to change.

You, as the customer, are solely responsible for import taxes, customs duties and any other applicable fees imposed by your country. We do not charge or collect these fees.

No, we do not offer layaway.

We offer payment plans through Shop Pay and Sezzle. Please note that these are third-party payment plans; you will make a personal agreement with these payment plans regarding payments.

Sezzle is a (4) interest-free payment option offered for Online purchases only. It is subject to approval and purchase limits through Sezzle.

Unfortunately, store credit collected in-store can not be used online, and vice versa. This is subject to change in the future.

All sales are final. Please see our return policies for more details.

If there is a problem with your order, please contact us. We would be more than happy to assist you with any questions or further necessary information.

We reserve the right to cancel an order prior to shipment. If you feel your order was canceled in error, please contact us by calling our store at 314-736-6511.

If you are local, or stopping by our showroom, you may select "Local Pickup" at checkout. Please bring a Government Issued ID when coming in to pick up your order.

You will receive an email notification when your order is ready for pickup.

We ship via USPS and UPS.

We process and ship your order between 1-2 business days.

We understand if you would like to ship to a P.O. Box. Unfortunately, to help reduce security issues in transit and delivery, we do not ship to P.O. Boxes.

Unfortunately, we do not ship to freight forwarding services, to protect both us and you.

With the overwhelming demand for deliveries across the United States, it may appear that the tracking information provided has not updated. We understand your concern that your purchase has been lost! In accordance with USPS and UPS guidelines, we ask that you wait up to 14 Business Days for your package to continue its movement through the Postal Service. In most cases, your package will resume movement and will be delivered.

However, in the event your package has been lost in transit, please contact us! We will work with you to either recover your order, or issue a full refund (minus shipping charges if applicable) to your original payment method.

We insure all orders over $500 for your protection.

You will receive an email containing a link to your tracking number. You may also log in to your account to check your tracking.

We do not consign! We buy outright; you will receive payment on the spot. No waiting for your items to sell!

We buy designer handbags, jewelry, accessories, and shoes. To learn more about what we accept, click here.

You do not need an appointment to sell. If you have a large number of items, we do, however, appreciate a heads-up so we can better service you!

We issue payment via Store Credit or Check.

Unfortunately, we do not write checks for payouts under $50; we will only offer Store Credit.

Store Credit never expires, and remains in your account forever! To use your Store Credit, give us your name at checkout to look up your account.

We respond to all quotes within 1-3 business days.

We may not provide a quote due to condition, inventory levels, or alterations. To learn more about what we do accept, click here.

All of our items go through a rigorous authentication process before we issue payment. If your item does not pass authentication, it will be returned to you.

Your offer is valid for 7 days. If your offer expires, you will have to submit your item again to receive a new quote. Please be aware that due to inventory needs, your offer is subject to change.

Because we review each item by hand, we do not provide estimates via email or over the phone.

Online Store Credit never expires, and remains in your account. To use it, you can select it as a payment option at checkout.